Expert Espresso Equipment & Technical Service for the Intermountain West

Why Businesses Trust Pacific Beverage

Steven Rook has been servicing espresso machines since 2015 and founded Pacific Beverage Service in 2024. A U.S. Navy veteran, he spent years maintaining complex radar and electronic systems before applying that same level of precision to the espresso industry. This background translates into a straightforward commitment: when we service your equipment, we identify and resolve the root cause—not just the most obvious issue.

We are not a dispatch service. When you call, you speak directly with the technician who will service your equipment. We represent and sell equipment from the same manufacturers we work on daily, allowing us to make recommendations based on proven performance, longevity, and real-world experience.

For years, we've worked alongside cafe owners, roasters, and restaurant operators across the Treasure Valley and beyond. We've helped our customers grow by making sure their equipment never gets in the way.

• Experienced Dealer & Service Provider
• Navy Veteran Owned — Professionalism in Every Job
• 10+ Years of Espresso Industry Experience
• Boise Based with Regional Reach Across Idaho & Oregon

Service That Doesn't Stop at the City Limits

Based in Boise, we cover a wide region to support our customers—from resort cafés in McCall to the growing coffee scene in Twin Falls, and across the state line into Ontario, Oregon. Many shop owners in remote areas tell us the same thing: it’s hard to find qualified technicians willing to make the trip. That’s why they call us—and why we’re often referred when someone needs reliable service. We provide expert espresso equipment support wherever it’s needed. If you’re running a commercial setup and need a technician who shows up and gets it done right, we’re ready to help.